We only set cookies, or measure how the site is used, if you say yes in the cookie banner. If you reject, nothing from Google or Microsoft is loaded and no tracking cookies are set.
If you accept, we use Google tools (Google Ads and Google Analytics) and Microsoft Clarity for two things:
These cookies are set by Google and Microsoft and are used under their own privacy policies. We remember your choice in your browser for six months and then ask again. Change your cookie choice at any time, or use "Cookie settings" in the footer.
None of these are set unless you accept the matching choice. The lifetimes are the providers' own and can change.
| Name | Set by | Choice | What it does | Lasts |
|---|---|---|---|---|
_ga | Google Analytics | Experience | Tells one visitor from another so we can count visits. | Up to 2 years |
_ga_<id> | Google Analytics | Experience | Remembers the state of your current visit. | Up to 2 years |
_clck | Microsoft Clarity | Experience | Remembers your Clarity visitor ID and settings. | Up to 13 months |
_clsk | Microsoft Clarity | Experience | Joins your page views into one visit recording. | 1 day |
CLID, MUID | Microsoft Clarity | Experience | Identify you as a returning visitor across Microsoft's services. | Up to 13 months |
_gcl_au, _gcl_aw | Google Ads | Advertising | Link an enquiry back to the advert that brought you here. | Up to 90 days |
Google advertising cookies (for example from doubleclick.net) | Advertising | May be set to measure adverts and show relevant ones. | Set by Google | |
rb-consent (stored in your browser, not a cookie) | This site | Always | Remembers your cookie choice. It is only used to remember the choice. | 6 months |
Only what you choose to send us through the contact form or chat: your name, a phone number or email address and your message. We use it to reply to you and to arrange and quote for your survey, and we keep your name and contact details in our customer list (held by Brevo). We only send you marketing if you tick "I want to receive marketing", and you can unsubscribe at any time. We do not sell your details.
Messages are delivered to us by email through Brevo, and the site is hosted by Cloudflare, who process technical request data (such as IP addresses) to deliver pages and protect the site. Reviews are fetched from Google's public business listing; this does not send information about you to Google. Google only receives information about your visit if you accept the experience or advertising cookies above.
To stop automated spam, the contact form uses Cloudflare Turnstile. It checks your browser and IP address with Cloudflare to tell people from bots, and sets no advertising or tracking cookies.
If you choose to message us on WhatsApp, WhatsApp's own privacy policy applies to that conversation.
You can ask us what we hold about you, or to delete it, at any time. Contact us on sales@rayneswayblinds.com or 01332 280585.